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Staffing and delegation are two of the most difficult issues for entrepreneurs to overcome. It can be difficult to know when to recruit full-time or additional staff, and how to do so correctly. Small businesses and new entrepreneurs should think about hiring a virtual assistant, also known as a VA. A virtual assistant (VA) is a freelancer or independent contractor who conducts support-staff roles and duties, often from home, co-working spaces, or even the local coffee shop. Working with a virtual assistant (VA) can be challenging and confusing at first, so let’s take a look at tasks that you can delegate to this new team member.
1. Social Media Management
One of your future customers’ first impressions will have of you and your services will come from your social media pages. Here’s a list of things your virtual social media assistant can support you with:
- Creating profiles or pages on various social channels, such as Facebook, LinkedIn, Twitter, Tumblr, YouTube, etc.
- Managing, building the relevant audience on different social channels
- Updating the latest information on your social profiles
- Replying to social media comments, feedback, and questions
- Scheduling posts using platforms like Hootsuite or Buffer
- Finding relevant content to share on your social channels
- Monitoring engagement on your social network
- Measuring analytics on different social profiles
Photo by Sara Kurfeß on Unsplash
2. Data Entry Tasks
You can assign certain types of tasks even though you are not in a physical office with an administrative assistant within earshot. Consider how much time you’d save if you delegate tasks like these to your virtual assistant:
Building and updating databases (sales, contacts, CRM, etc.)
- Data review for accuracy
- Report generation and data entry into CRM
- Compiling data from online surveys and enter it into CRM
- Fill out online forms and take notes from meetings or webinars
3. Email and Chat Support
You can affordably have 24/7 customer service by recruiting virtual email and chat support assistants from different time zone. Top-notch customer support is the foundation of all successful companies. Establishing a customer service department, of course, necessitates a significant investment of time and money. Your clients will get an email and chat support from a virtual assistant.
- Conduct Discovery Calls
- Follow Up With Leads
4. eCommerce Tasks
Anything from product descriptions to category management is booming in the eCommerce world. Here are the tasks that your eCommerce VA can help you with:
- Handling product categories and editing product photos
- Conducting competitor analysis
- Handling transaction on your website
- Process orders and offer customer support
- Commenting on reviews
- Taking care of exchanges and returns via phone, chat, and email
- Writing SEO-friendly product descriptions
Photo by Karolina Grabowska on Pexel
5. Research-based Tasks
The majority of new companies have an insatiable appetite for data. Before making a sales presentation, entrepreneurs should gather information about potential customers and study new technologies or products in similar industries. VAs are well-positioned to take care of these research-related tasks and here are some tasks they can do for you:
- Doing research based on the instructions
- Searching for guest blog opportunities
- Keeping a close watch on competitors
- Using the World Wide Web to look for new market opportunities
- Looking for best practices in your area of industry
6. Administrative Tasks
If you’ve ever tried to figure out how much time you spend planning your schedule and schedules, tracking down people you need to meet with, and following up on meetings, you’ll understand why you’d want someone else to do it for you. The following are the tasks that you can further delegate to your administrative virtual assistant:
- Email managing/labeling
- Booking appointments with clients
- Following up with clients and customers
- Calendar management
- File management with the help of Dropbox
- Answering support tickets
- Writing and sending invoices to your customers
- Producing graphs from your spreadsheets
7. Real-Estate Tasks
Virtual assistants will help you become more efficient by freeing up time for you to do the things you enjoy. So, to free up your time, what duties would you like to delegate to your real estate virtual assistant? Here’s a rundown:
- Putting together seminar materials for your meeting
- Managing your social media profile and running online advertising for your company
- Setting up your appointments with the sellers/buyers of the houses
- Finding comparable properties within the area
- Specialized comparative market research
- Reviewing and proofreading documents
- Entering data into MLS and updating listing changes
- Managing contact list and researching real estate market trends
- Real estate data scraping with the help of classified software from different websites such as Backpage, Oodle, and Craigslist
8. Content Creation
Some virtual assistants have both remote-assistant and content-creation expertise. Perhaps they are familiar with WordPress and can support you with your blog. Perhaps they may assist in the production of infographics or images. Whatever content you can imagine sharing through your company’s website, a virtual assistant can help you with these:
- Creating images
- Basic video and photo editing
- Adding subtitles to videos
- Researching and drafting Content
- Creating email newsletters
- Create blog posts
Virtual assistance might be the solution if you need assistance with data entry, graphic design, or some other administrative activity. You can hire them on a part-time basis and see if they have the qualifications to be your permanent personal assistant. Get started right away!
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