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eVA Outsourcing: Creating Better Customer Experience

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Businesses operate for their customers. Therefore, business mechanisms primarily aim to offer the best customer experience to establish the brand’s quality and reliability. While businesses may already be employing multiple methods of ensuring quality customer experience, concerns are still inevitable.

Social Selling: The Newest Way to Connect with your Market

Social Selling: The Newest Way to Connect with your Market

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Social selling has become the newest way to funnel marketing and advertising strategies to potential and target markets. Businesses are starting to harness social selling to their advantage, leaving the traditional cold-calling approach in the backseat. With its huge potential to drive engagements and sales, social selling is starting to urge businesses to enter social media platforms.

Outsourcing Risks: How to Mitigate

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Outsourcing has a lot of advantages, from cost savings to increased efficiency to a competitive advantage. Outsourcing has proven to be advantageous to both established businesses and startups.

Loss of control over the vendor, on the other hand, is frequently cited as a potential business risk connected with outsourcing. Before contracting out any activities or business operations, you should thoroughly analyze the benefits and drawbacks of outsourcing.

Mission 101: Get that CSAT Score Up

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A satisfied consumer is a loyal one. And in today’s economic world, loyalty is more important than ever. It costs up to seven times more to gain a new client than it does to keep an existing one, so it’s well worth the effort to assure continuous pleasure once the sale has been completed.