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Outsourcing Risks: How to Mitigate

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Outsourcing has a lot of advantages, from cost savings to increased efficiency to a competitive advantage. Outsourcing has proven to be advantageous to both established businesses and startups.

Loss of control over the vendor, on the other hand, is frequently cited as a potential business risk connected with outsourcing. Before contracting out any activities or business operations, you should thoroughly analyze the benefits and drawbacks of outsourcing.

Mission 101: Get that CSAT Score Up

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A satisfied consumer is a loyal one. And in today’s economic world, loyalty is more important than ever. It costs up to seven times more to gain a new client than it does to keep an existing one, so it’s well worth the effort to assure continuous pleasure once the sale has been completed.